Protecting your personal information is our highest priority. This document clearly sets out what information we collect, why we collect it, and how we keep it secure.
Jaya9 Bonus's commitment to protecting your personal information
All your personal and financial information is protected with 256-bit SSL/TLS encryption. Data cannot be read by anyone during transmission over the internet.
Jaya9 Bonus never sells your personal information to advertisers or any third party. Your data belongs entirely to you.
Our servers operate in accordance with international security standards (ISO 27001). Regular security audits and penetration tests are conducted.
You can request to view, correct, or delete your information at any time. We respond within 30 days.
We are transparent about which cookies we use and why. You have the option to disable non-essential cookies.
You can opt out of promotional emails or messages at any time. We respect your preferences.
This Privacy Policy describes the rules governing the collection, use, and protection of personal information between Jaya9 Bonus ("we", "us") and you ("member", "user").
By using the Jaya9 Bonus website, mobile app, or any of our services, the terms of this policy apply to you. We want you to fully understand what information we hold and why — so this document has been written in plain, easy-to-read language.
This policy has been developed in compliance with GDPR, PDPA, and applicable international data protection laws. Your privacy is our legal and ethical responsibility.
Jaya9 Bonus collects two types of information — what you provide directly and what is generated automatically when you use the platform.
| Data Type | What Information | Reason |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | For KYC verification and age confirmation |
| Contact Information | Mobile number, email address | For account security and communication |
| Financial Information | Bkash/Nagad number, transaction history | For Payment Processing |
| Device Information | IP address, browser type, operating system | For Security & Fraud Prevention |
| Gaming Data | Game history, betting patterns, session duration | For Service Improvement & Responsible Gaming |
| Location Data | Approximate location (IP-based) | For verifying geographical restrictions |
We never access your phone contacts, photo gallery, or SMS. We only collect information necessary for gaming and payment purposes.
We collect information in several ways. You should be aware of each method:
Information received from third parties is used solely for security and verification purposes.
Jaya9 Bonus uses the information it collects for the following legitimate purposes:
Your consent is required for promotional communications. Even if you give consent, you may withdraw it at any time.
Jaya9 Bonus never sells your personal information. However, limited data may be shared in certain specific circumstances:
Every third party we work with is bound by our data protection agreement and may only use your information for specified purposes.
Jaya9 Bonus does not retain any information longer than necessary. Separate retention periods are defined for different types of data:
Once the retention period expires, your data is securely deleted or fully anonymized.
The Jaya9 Bonus website and app use four types of cookies. Learn about each one in detail:
Manage marketing and analytics cookies through your browser settings or our cookie management tool.
Jaya9 Bonus respects and upholds the following rights regarding your data:
The right to know what information we hold about you and to receive a copy of it.
The right to request correction of inaccurate or incomplete information.
The right to request deletion ("the right to be forgotten") of your data under certain circumstances.
The right to request that processing of your data be restricted under certain circumstances.
The right to receive your information in a structured format and to transfer it.
The right to object to the use of your data for marketing or specific purposes.
To exercise any of these rights, send a request to our email ([email protected]). We respond within 30 days.
Jaya9 Bonus is strictly for users aged 18 and above. We do not knowingly collect information from minors.
Age verification is carried out at the time of registration. If a user provides incorrect age details and this is later discovered, the account will be closed immediately and all collected data will be deleted.
If you believe a minor is using our platform, please notify our support team immediately.
To protect your data, Jaya9 Bonus employs a multi-layered security system:
Please keep in mind — no system on the internet can guarantee 100% security. Make sure your account password is strong and never share it with anyone.
Jaya9 Bonus may update this Privacy Policy as needed. In the event of any changes, we will:
If you do not agree to the updated policy, you may close your account. Continued use of the platform after any changes will be considered your acceptance of the new terms.
For any privacy-related questions or concerns, please contact our Data Protection team:
We take every privacy request seriously. Protecting your information is both our ethical and legal responsibility.
Your privacy is fully protected at Jaya9 Bonus. Register today.